ABOUT US
A Legacy of Excellence
Our Mission
Golden Hour’s mission is to provide veterinarians and animal clinics worldwide with fast, accurate, and reliable urgent telemedicine consults. Our specialized services empower veterinarians to make critical life-saving diagnoses and treatment plans within the “Golden Hour.” By delivering timely reports and expert support, we enable veterinarians to consistently provide a higher level of care, improve patient outcomes, and make lasting impacts on the lives of beloved pets and their families.
Our Story
In the fast-paced world of emergency veterinary care, time is a precious commodity. At Golden Hour, we deeply understand the critical role time plays in saving lives and ensuring optimal
outcomes. Our mission is to deliver fast, accurate, and reliable life-saving telemedicine consultations to veterinarians and animal clinics worldwide within the “golden hour.”
A Legacy of Excellence:
From PetRays to Golden Hour
Golden Hour has a rich history rooted in a passion for providing the highest level of telemedicine care and service excellence. Our journey began in 2006 when our founders identified a gap in veterinary telemedicine care when their English Bulldog, King, experienced a health emergency. After witnessing firsthand, the lack of timely veterinary teleradiology options available to even large-scale clinics during King’s health scare, they set out to bridge the gap by leveraging their experience and success in human teleradiology. Their vision led to the establishment of PetRays, a groundbreaking company that quickly became a global leader in veterinary telemedicine.
The original founders of PetRays are now focusing on critically ill patients committed to upholding our legacy and more determined than ever to help veterinarians meet their patient care needs. At Golden Hour, we take pride in our exceptional team, whose unwavering dedication to excellence sets us apart in emergency veterinary telemedicine.
Our Core Values
Excellence
We strive for excellence in every aspect of its telemedicine services. We’re committed to delivering the highest quality care, leveraging advanced technology, and
maintaining a team of the most qualified veterinary professionals.
Reliability
We understand the critical nature of its services and the trust placed in the brand by veterinarians and animal clinics. We value reliability and ensure that our consultations are fast, accurate, and dependable, providing peace of mind to our customers.
Compassion
We are driven by a deep sense of compassion for animals and their well-being during their most vulnerable times of need. We provide our services and support with understanding and empathy with pets and pet owners in mind.
Integrity
We operate with the highest level of integrity and ethical standards. We are transparent, honest, and accountable in all our interactions, ensuring the utmost trust and confidence from our customers and partners in care.
Our Accolades
